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Requesters

Agency Users Requesters

Requesters

Requesters are people who are requesting services. Usually employees at job sites like clinics, hospitals, social services, etc.

Agency

Users

User Roles

Every email account is a user. Users can be assigned roles to give permissions to interpreters and requesters.

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New Users

People who have just registered to the website but haven't been assigned to a role will be listed here.

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Agency Users

Agency staff members. Two sub levels based on billing access gives some users special privileges. Agency staff can change any appointment.

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Interpreters

Interpreters are your active interpreters. Interpreters can be assigned more than one language.

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Requesters

Requesters are people who are requesting services. Usually employees at job sites like clinics, hospitals, social services, etc.

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Inactive Users

Inactive Users are email accounts that should no longer have access to any information. You can temporarily or permanently block users by using this category.

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