Appointment Fields

Appointment specific details.

Fields

Status	Status of the appointment. Rename Statuses in Agency => Settings Active Customer Billed: Yes Interpreter Billed: Yes Interpreter: Shown Interpreter Google Calendar: Visible Cancelled Customer Billed: No Interpreter Billed: No Interpreter: Can Be Shown Interpreter Google Calendar: Hidden On Hold Customer Billed: No Interpreter Billed: No Interpreter: Not shown Interpreter Google Calendar: Hidden Complete Customer Billed: Yes Interpreter Billed: Yes Interpreter: Shown Interpreter Google Calendar: Hidden No-Show - Client Customer Billed: Yes Interpreter Billed: Yes Interpreter: Shown Interpreter Google Calendar: Hidden No-Show - Interpreter Customer Billed: No Interpreter Billed: No Interpreter: Shown Interpreter Google Calendar: Hidden Double Booked Customer Billed: Yes Interpreter Billed: Yes Interpreter: Shown Interpreter Google Calendar: Hidden Disputed Charge Customer Billed: No Interpreter Billed: No Interpreter: Shown Interpreter Google Calendar: Hidden Same Day Cancellation Customer Billed: Yes Interpreter Billed: Yes Interpreter: Can Be Shown Interpreter Google Calendar: Hidden Locked Customer Billed: Yes Interpreter Billed: Yes Interpreter: Shown Interpreter Google Calendar: Hidden Interpreter Unavailable Customer Billed: No Interpreter Billed: No Interpreter: Shown Interpreter Google Calendar: Hidden
Category	Create categories in Agency => Settings.
Interpreter Gender	No Pref - Male or female interpreters may attend the appointment (No preference). Male - Male interpreter only. Female - Female interpreter only.
Interpreter	Interpreter appointed to the appointment. Blank when unappointed.
Automatic Calculation	Calculates the agency & interpreter fees based on billing bundles. Disable this to adjust or enter amounts unique to this appointment.
Date	Date of the appointment.
Start	Time of the appointment Start.
Duration	Estimated length of the appointment.
Actual Duration	This duration is used for billing. This can be switched for an actual start/end time entry fields.
Travel Distance	Allows entry of travel distance, can be shown/hidden in Settings => Billing Settings => Billing Settings.
Travel Time	Allows entry of travel time, can be shown/hidden in Settings => Billing Settings => Billing Settings.
Language	Client/Patients spoken language.
Client Name	Client/Patient/Consumer name.
Client Reference	Can be renamed. This is to give your clients a field they can use for a reference number.
Interpreter Call Patient	An optional check box to mark a pre-appointment call to the client/patient by the interpreter. The interpreter can uncheck this box to notify the agency the call was placed. Activate/Deactivate this in settings.
Customer	First drop down shown shows active customers. If customer has more then one location another drop down (location) is made visible to choose appointment location. The system will either show customer default address, or location address and notes depending on the details for that customer.
Location	Shown if the customer has multiple locations, once selected the address field is shown.
Address	Physical address of the location. Connected to Google Maps to pin point location and give users the options for directions to the location. Please note it is just a google search for the address so if entered wrong or not enough information is provided it may show a bad result.
Agency Verified	A checkbox that can be used when the agency has verified all the billing information entered.
Requester Verified	A checkbox that can be used when the requester has verified all the billing information entered.