Provides sortable and filterable details for a given day with a small calendar provided to switch between dates.
Displays appointments in a list format by week. Columns are filterable and sortable.
Monthly Calendar showing daily volumes, quantities unappointed, and quick links to some appointments.
Displays appointments in a visual view by interpreter. See time marked off and clickable appointment bubbles.
Displays appointments in a list format by billing period. Columns are filterable and sortable.
Search for appointments.
Appointment specific details.
See a list of future appointments that are not appointed to an interpreter.
Easily offer appointments to interpreters by email.
See a list of all future appointments.
A timeline of appointments ordered vertically by when they occur.
There are three major ways of distributing appointments to interpreters.
Set the periodicity for billing cycles.
Review by billing period all the appointments in a gridview and get some basic overview information in the process.
See a summary of how the system generated the billing fees for a particular appointment.
Generate invoices and sync them instantly with QuickBooks Online. Invoices can be printed, mailed, copied, and exported into other applications.
See invoices/bill/expenses related to interpreters.
Billing bundles are a set of rules that describe how you charge a customer or pay an interpreter.
Read about how Aqua Schedules makes invoicing easy and painless.
This area will only show appointments that haven't been validated.
Consumers are the Agency's Customer's Client.
Link the Aqua Schedules customer account to a QuickBooks customer account to quickly synchronize invoices.
See overview items including graphics for the customer. Set all details specific to customer including bundles, locations, and documents.
Create billing bundles specific to this customer account. Specific to the contract between the customer and agency.
Large customer accounts can be composed of many locations. For example: A hospital could have each room or area divided into individual locations.
Learn about the many ways a customer can be configured.
Billing accounts can be activated per customer to distribute portions of a customer invoice to different entities.
This walkthrough helps the agency establish a link to the third party service Google Calendar.
Shows interpreters who have marked themselves available for last minute work.
Review and modify time marked off by interpreters.
Set interpreter's weekly availability.
Another way to access the list of interpreters.
See appointments created in order by the date they were created in a day view format. Great page to monitor!
See appointments canceled in order by the date they were canceled in a day view format. Great page to monitor!
See a history of all system and user generated messages. Marked by either an SMS icon or email.
Message individuals or interpreters by language and gender. Great for finding interpreters for last minute appointments.
Sends an SMS or email to every interpreter that falls into the category selected of language and/or gender.
Send a SMS if the account has the phone and carrier information. Otherwise an email is dispatched with the message.
Sends an SMS or email to every requester of a particular customer account.
Import every customer account currently not synchronized with Aqua Schedules.
Line graph of the number of appointments created by each role.
Summary of total appointments, income, expenses, profits, user types, locations, accounts, and pages tracked.
A bar chart of profits, line chart of appointments, and line chart of unbilled appointments all stacked into the same graph.
See a pie chart of the percentage each customer contributed for a billing cycles profits.
Bar charts of the total number of appointments created by requesters, appointed to interpreters, or created by agency staff.
Pie chart of the quantity of appointments for each day of the week.
See an overview of the percentage of appointments by status.
See charts of appointments per customer.
Attach documents visible to agency staff, interpreters, or requesters for their review or printed.
Post links visible to agency staff, interpreters, or requesters to other websites for important resources.
Customize your appointment form.
Agency mailing address shown in website footer.
Attach documents to appointments for vouchers, translations or any other needs.
Regions allow Agencies to apportion appointments to interpreters by geographic regions.
Set the default language of new appointments you create.
This walkthrough will help your agency establish a link to the third party text messaging service called Twilio.
Every email account is a user. Users can be appointed roles to give permissions to interpreters and requesters.
People who have just registered to the website but haven't been appointed to a role will be listed here.
Agency staff members. Two sub levels based on billing access gives some users special privileges. Agency staff can change any appointment.
Interpreters are your active interpreters. Interpreters can be appointed more than one language.
Requesters are people who are requesting services. Usually employees at job sites like clinics, hospitals, social services, etc.
Inactive Users are email accounts that should no longer have access to any information. You can temporarily or permanently block users by using this category.
This walkthrough is designed to help agencies who are new to our scheduling system.
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