Every email account is a user. Users can be appointed roles to give permissions to interpreters and requesters.
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People who have just registered to the website but haven't been appointed to a role will be listed here.
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Agency staff members. Two sub levels based on billing access gives some users special privileges. Agency staff can change any appointment.
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Interpreters are your active interpreters. Interpreters can be appointed more than one language.
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Requesters are people who are requesting services. Usually employees at job sites like clinics, hospitals, social services, etc.
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Inactive Users are email accounts that should no longer have access to any information. You can temporarily or permanently block users by using this category.
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