Reliable and Secure Interpreter Scheduling

We provide an online scheduling system engineered for your business needs. Allowing you and your customers to create appointments anywhere. The agency, interpreters, and requesters can all monitor appointments. Designed to be intuitive we provide a solution that works for desktops, tablets, and mobile devices.

About

Our Scheduling Design

Our primary goal is to save agencies time. In order to accomplish this goal we provide scheduling solutions designed to pivot and scale as you grow. It's a complete acquisition-to-invoicing solution. The system allows companies needing interpreting services to register their staff to create and review scheduled appointments. Interpreters can mark their availability or claim appointments. Aqua Schedules automatically calculates income and expenses. Invoices can be created within the scheduling system and synchronized to services like QuickBooks Online.

  • HIPAA compliant
  • Interpreters can claim jobs
  • Easily message interpreters
  • Link to QuickBooks Online
  • Mobile friendly
  • Compatible on all browsers

Demonstration

Take a look at our demo deployment to test the Aqua Schedules environment.

View Demo



Features

Our scheduling system includes a vast library of features. Take a look at our documentation to learn more about Aqua Schedules capabilities.

View Features

Registration

USER TYPES

Role Based Access

Ask for our demo and request changes, we'll provide a quote for the enhancements.

Agency Tour


The agency can create and modify appointments, users, and customers. They can review interpreter availability, synchronize invoices with billing software like QuickBooks Online and view reports specific to the agency.


Video Tour

Demo Interface

Interpreter Tour


Interpreters can claim unfilled appointments, set and maintain their availability, and view their schedule. Designed to work well on mobile phones interpreters can always get the information they need fast.


Video Tour

Demo Interface

Requester Tour


Staff can request and monitor appointments. Groups of staff can share the same schedule. Reporting gives them monthly and overall statistics.


Video Tour

Demo Interface

FEATURES

Useful Benefits

Mobile and Desktop

Designed to work on mobile devices and even legacy browsers so your clients will always be able to connect.

Location Mapping

Interpreters can easily locate appointments at new locations with clicks to GPS websites.

Cloud Platform

Schedule always available using any online enabled device.

Your Own Domain

Have your customers go to your personal website instead of diverting them to another website you don't control.

Usage-Based Pay

Win-Win pricing motivates us to help you get the most out of your system.

Text and Email Notifications

Staff, interpreters, and requesters can all be alerted and notified by email or SMS.

Assigning

Interpreters First

We provide the ultimate set of tools for storing information about your interpreters.

Availability

Qualifications

Design

Mobile Friendly

Mobile design is a priority for us. Allowing your users to quickly access their important information on the fly is incredibly beneficial. All roles (agency, interpreter and requester) have all the same features available from their phone as they do from a desktop.


Agency

The agency is no longer locked to a computer. You can easily manage appointments, customers, interpreters and requesters anywhere.

Interpreters

See pertinent appointments details. Claim available appointments depending on your settings. Create follow up appointments depending on your settings. Enter appointment billing information right after an appointment. Accept electronic signatures from customer staff.

Requesters

Staff in hospitals can create, edit, modify and view appointments while preforming their other work duties.

APPOINTMENTS

For Any Size Agency

We designed our scheduling system for agencies small to large, here are three different ways to give out appointments. Please note an agency can use all three methods at the same time to best meet their needs.

Assign


This design is for small agencies who want the ability to divvy out appointments manually. The agency reviews all new appointments as they are entered into the scheduling system then manually assigns an interpreter to the appointment.

Offer


As your agency grows you may want to begin offering appointments to interpreters. We provide two ways to do this, automatic or manual offer. Automatic offers are sent right after an appointment is created to interpreters that meet all qualifications. Manual offers are done by an agency representative, the offer button is clicked next to an interpreter and the system submits that interpreter an email. The scheduling system shows the agency the state of the offer, offers can be accepted or declined. The offer can also automatically assign the first interpreter who accepts an offer.

Claim


Large agencies can choose to allow interpreters to claim appointments. The appointment is visible only to interpreters that meet all appointment qualifications. The interpreter can review information about the appointment. The agency can customize what information is shared with the interpreters prior to claiming the appointment. Once the interpreter claims the appointment it's automatically added to their schedule.

Pricing

Pricing

$0.50 *

Per Appointment

Free!

Customer Service

$100 **

Minimum Per Month

$100

To Start

SERVICES

Customizing Your System

At any time you can talk to us about bringing in new features for your agency. We will work out the details with you then we'll send a quote for the cost of the enhancement. Typically enhancements are shared with all the other interpreting agencies. If you would like us to preform enhancements only for your agency we can disconnect you from future updates and preform any enhancement you desire.


Testimonials

Happy Customers

Cloud interpreter scheduling, your proactive solution.

405,558

Appointments Scheduled

3,121

Agency Interpreters

9,783

Agency Customers

45,331,778

Pages Loaded