Agency Users

Messages

Message individuals or interpreters by language and gender. Great for finding interpreters for last minute appointments.

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Message Interpreters

Sends an SMS or email to every interpreter that falls into the category selected of language and/or gender.

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Message Individual

Send a SMS if the account has the phone and carrier information. Otherwise an email is dispatched with the message.

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User Roles

Every email account is a user. Users can be assigned roles to give permissions to interpreters and requesters.

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New Users

People who have just registered to the website but haven't been assigned to a role will be listed here.

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Agency Users

Agency staff members. Two sub levels based on billing access gives some users special privileges. Agency staff can change any appointment.

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Interpreters

Interpreters are your active interpreters. Interpreters can be assigned more than one language.

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Requesters

Requesters are people who are requesting services. Usually employees at job sites like clinics, hospitals, social services, etc.

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Inactive Users

Inactive Users are email accounts that should no longer have access to any information. You can temporarily or permanently block users by using this category.

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